Thank you for choosing GOATeas for your organic tea needs. We are dedicated to ensuring your orders are delivered promptly and with the utmost professionalism. Below is an overview of our domestic shipping policy:

Order Processing
Each order is important to us. We aim to process and ship all orders within 24 business hours, excluding weekends and public holidays. In times of high demand, slight delays may occur, and we will notify you promptly via email.

Shipping Rates & Delivery Times
Our shipping fees are straightforward and calculated at checkout. 

Note: Delivery times may occasionally vary due to Australia Post’s policies.

P.O. Box Deliveries
We ship to all locations within Australia, including P.O. Box addresses.

Order Confirmation & Tracking
After your order is shipped, you will receive a confirmation email with your tracking number(s), which will be activated within 24 hours.

International Orders: Customs, Duties, and Taxes
GOATeas is not responsible for customs, duties, or taxes on international orders. These charges are the responsibility of the customer.

Handling Damages
If your order arrives damaged, please retain all packaging and damaged items before filing a claim. At GOATeas, we prioritize your satisfaction and handle your orders with the greatest care.

We are proud to offer worldwide shipping. Experience exceptional quality and service with GOATeas. Begin your health journey with us today!