Frequently Asked Questions
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Our infused teas are made from a blend of high-quality, natural ingredients, including herbs, fruits, flowers, and spices.
Yes, we use 100% organic ingredients. Check the product description for specific details.
Store your tea in a cool, dry place away from direct sunlight and strong odours. Airtight containers are best for preserving freshness.
No, our teas are free from artificial flavours, Colours, and preservatives. We focus on natural and wholesome ingredients.
We recommend consulting with your healthcare provider before consuming any herbal teas during pregnancy or while
breastfeeding.
Generally, we recommend steeping a teaspoon of tea in hot water for 3-5 minutes. Specific instructions are provided on each tea’s packaging.
Yes, all of our teas are gluten-free.
Yes, we offer a variety of caffeine-free herbal infusions perfect for any time of day.
Our teas offer a range of health benefits, including antioxidants, vitamins, and minerals. Specific benefits depend on the ingredients used.
Yes, we offer bulk purchasing options for many of our teas. Please contact our customer service for more details.
Currently, we ship within Australia. International shipping options may be available in the future.
Once your order is shipped, you will receive a tracking number via email to monitor its delivery status.
Yes, we offer sample packs that allow you to try a variety of our teas before committing to larger quantities.
If you are not satisfied with your purchase, please contact us within 30 days for a return or exchange. Conditions apply.
Yes, we offer bulk purchasing options for many of our teas. Please contact our customer service for more details.
Call us: (02) 9139 8835
Email us: info@goateas.com
You can reach our customer service team via email, phone, or through our website’s contact form. We are here to help! Call us or Email Us.